What are the locations and timings of the Complimentary Shared Shuttle Service on 3 June?
- Airport (From / To Nice Côte d’Azur Airport):
- Operational hours:
- Disembarkation: 10:15 - 13:30 (last departure from the ship)
- Embarkation: 08:30 - 18:00 (last departure from the airport)
- Frequency:
- Operating every 30 minutes
- Estimated travel time: 1–1.5 hours
- Additional information:
- For disembarkation, departure times will be communicated to guests on board
- Recommended flight departure on 3 June: not before 14:00
- Explora Journeys airport representatives will be positioned at a Meet & Greet desk within the airport terminal customs areas. Furthermore, additional welcome hosts will be stationed outside the customs areas at the following locations: Terminal 1 (in the arrivals hall, next to doors A1 and A2); Terminal 2 (arrivals hall A3 near the exit) and between arrival halls A1 and A2. All hosts will hold an Explora Journeys sign for ease of identification.
- City (Non door-to-door service):
- Operational hours:
- Disembarkation: 10:15 - 13:30 (last departure from the ship)
- Embarkation: 13:00 - 18:00 (last departure from the city centre)
- Frequency:
- Pick-up / Drop-off points: Sq. Beaumarchais, Fairmont Monte Carlo and Le Meridien Beach Plaza
- Additional information:
- For disembarkation, departure times will be communicated to guests on board
- For embarkation, the first shuttle will depart from each location at the following times:
- Square Beaumarchais: 13:00
- Fairmont Monte Carlo: 13:15
- Le Meridien Beach Plaza: 13:30
- Train Station (Monaco Train Station):
- Operational hours:
- Disembarkation: 10:15 - 13:30 (last departure from the ship)
- Embarkation: 09:30 - 18:00 (last departure from the train station)
- Frequency:
- Additional information:
- For disembarkation, departure times will be communicated to guests on board
- For embarkation, the meeting point is on the bridge between the two arrival quays inside the train station. Explora Journeys representatives will be holding signs with the Explora Journeys logo.
What are the locations and timings of the Complimentary Shared Shuttle Service on 8 June?
- Airport (From / To Nice Côte d’Azur Airport)
- Operational hours:
- Disembarkation: 05:00 - 09:30 (last departure from the ship)
- Embarkation: 08:30 - 14:00 (last departure from the airport)
- Frequency:
- Estimated travel time: 1–1.5 hours.
- Additional information:
- For disembarkation, departure times will be communicated to guests on board
- Explora Journeys airport representatives will be positioned at a Meet & Greet desk within the airport terminal customs areas. Furthermore, additional welcome hosts will be stationed outside the customs areas at the following locations: Terminal 1 (in the arrivals hall, next to doors A1 and A2); Terminal 2 (arrivals hall A3 near the exit) and between arrival halls A1 and A2. All hosts will hold an Explora Journeys sign for ease of identification.
- City (Non door-to-door service):
- Operational hours:
- Disembarkation: 08:00 - 09:30 (last departure from the ship)
- Embarkation: 11:00 - 14:30 (last departure from the city centre)
- Frequency:
- Pick-up / Drop-off points: Sq. Beaumarchais, Fairmont Monte Carlo and Le Meridien Beach Plaza
- Additional information:
- For disembarkation, departure times will be communicated to guests on board
- For embarkation, the first shuttle will depart from each location at the following times:
- Square Beaumarchais: 11:30
- Fairmont Monte Carlo: 11:45
- Le Meridien Beach Plaza: 12:00
- Train Station (Monaco Train Station):
- Operational hours:
- Disembarkation: 08:00 to 09:30 (last departure from the ship)
- Embarkation: 09:30 to 14:30 (last departure from the train station)
- Frequency:
- Additional information:
- For disembarkation, departure times will be communicated to guests on board
- For embarkation, the meeting point is on the bridge between the two arrival quays inside the train station. Explora Journeys representatives will be holding signs with the Explora Journeys logo.
Will the Complimentary Shared Shuttle Service operate outside scheduled hours?
No. The Complimentary Shared Shuttle service is only available within the advertised operating hours.
Is the Complimentary Shared Shuttle Service door-to-door?
No. The Complimentary Shared Shuttle Service operates between designated pick-up and drop-off points only.
Is Uber and other ride sharing services available?
Uber and other ride sharing services are not permitted to operate pick-ups in Monaco, but operate from the Nice airport.
What happens if I arrive outside the Complimentary Shared Shuttle Service operating hours?
If your arrival or departure falls outside the Complimentary Shared Shuttle Service operating hours, the Complimentary Shared Shuttle Service will not be available. You will need to arrange your own transportation, such as a taxi, at your own expense.
Is the Complimentary Shared Shuttle Service free?
Yes, the Complimentary Shared Shuttle Service is free of charge.
Do I need to pre-reserve the Complimentary Shared Shuttle Service?
No, pre-reservation is not mandatory but is strongly recommended.
Why should I provide travel details in advance?
To ensure proper coordination and a smooth transfer experience.
How can I reserve and provide travelling details?
You can reserve and provide your travel details through our Explora Journeys Experience Centre or your preferred Travel Advisor.
What details are required for reserving the Complimentary Shared Shuttle Service from / to the Airport?
Please provide:
- For embarkation: Airline / Flight number / Arrival Date and Time and Arrival Airport (embarkation)
- For disembarkation: Airline / Flight number / Departure Date and Time and Departure Airport.
What happens if I don’t provide my flight details?
Flight details are mandatory to reserve the Complimentary Shared Shuttle Service from / to the Airport.
What details are required for reserving the Complimentary Shared Shuttle Service from/ to the Train Station?
Please provide:
- For embarkation: Train number / departure city / arrival city / arrival date and arrival
- For disembarkation: Train number / departure city / arrival city / departure date and departure time
What details are required for the Complimentary Shared Shuttle Service from / to the City?
Desired drop-off location (disembarkation) and/or pick-up location (embarkation) and time.
What type of vehicles are used?
Vehicle type and size depend on the destination.
Will drivers speak English?
Language skills may vary depending on the driver.
Is wheelchair-accessible transport available?
Accessible transportation is limited and must be pre-reserved at least one month in advance. For assistance, please contact our Guest Care Team at the following email address: [email protected]
NB: The use of a wheelchair or mobility scooter is mandatory to qualify for this service. For mobility scooters, dimensions and weight must also be provided.
What if accessible transport is not available?
You must be able to board independently (5–6 steps) and use foldable mobility equipment.
What is the reservation policy for the Complimentary Shared Shuttle Service?
- Reservations up to six days prior to the sailing date of the Journey: Both Pre- & Post-Journey Complimentary Shared Shuttle Service may be pre-reserved through our online reservation system and are confirmed immediately;
- Reservations from five days up to 25 hours prior to the sailing date of the Journey: Both Pre- & Post-Journey Complimentary Shared Shuttle Service reservations may be requested through our Explora Experience Centre and are confirmed immediately
- Reservations from 24 hours prior to the sailing date of the Journey: Only Post-Journey Complimentary Shared Shuttle Services may be reserved. All reservation requests may be made only onboard
Is payment required?
No. The service is complimentary.
Will I receive a confirmation?
What is the modification policy for the Complimentary Shared Shuttle Service?
- Modifications up to six days prior to the sailing date of the Journey: Both Pre- & Post-Journey Complimentary Shared Shuttle Service reservations may be modified on our online reservation system and are confirmed immediately
- Modifications from five days up to 25 hours prior to the sailing date of the Journey: Both Pre- & Post-Journey Complimentary Shared Shuttle Service reservations may be modified through our Explora Experience Centre and are confirmed immediately;
- Modifications from 24 hours prior to the sailing date of the Journey: Only Post-Journey Complimentary Shared Shuttle Service Transfers reservations may be modified. All modification requests may be done only onboard
- Modification Fees: None
What is the cancellation policy for the Complimentary Shared Shuttle Service?
- Cancellations up to six days prior to the sailing date of the Journey: Both Pre- & Post-Journey Complimentary Shared Shuttle Service reservations may be cancelled on our online reservation system and are confirmed immediately
- Cancellations from five days up to 25 hours prior to the sailing date of the Journey: Both Pre- & Post-Journey Complimentary Shared Shuttle Service reservations may be cancelled through our Explora Experience Centre and are confirmed immediately
- Cancellations from 24 hours prior to the sailing date of the Journey: Only Post-Journey Complimentary Shared Shuttle Service Transfers reservations may be cancelled. All cancellation requests may be done only onboard
- Modification Fees: None.