-
cancellation-policy - Do all guests need to enter their full legal names exactly as on their passport/ID?
Yes. All guest names must be entered exactly as they appear on the official travel document (passport or government-issued ID). This includes full first name, middle names if applicable, and last name. Any discrepancies can lead to check-in delays, denied boarding, or additional amendment fees.
Join Explora Club
Explora Club
Our Loyalty Programme
Explora Club Membership unlocks exclusive privileges elevating every moment of your Journey with us.
By selecting this and clicking on "Join Explora Club", I confirm I have read the Privacy Policy and Terms & Conditions
I would like to request an Explora Club Status Match. Guests holding loyalty status with other cruise programmes are invited to enjoy equivalent level benefits from their very first journey with us. Please check your inbox to complete the request.
- Personalised welcome on board
- Priority access to the new Journey Collections
- Exclusive access to Explora Club Member offers
- Personalised welcome on board
- 5% savings on future Journeys
- Priority access to the new Journey Collections
- A surprise ritual or signature gift
- 5% savings on future Journeys
- Priority access to the new Journey Collections
- 5% savings on future Journeys
- 100 Journey Experience Credit for Ocean Wellness
- Priority access to the new Journey Collections
- 5% savings on future Journeys
- 100 Journey Experience Credit for Ocean Wellness
- Complimentary culinary experience
Explora Club
Our Loyalty Programme
Explora Club Membership unlocks exclusive privileges elevating every moment of your Journey with us.
By selecting this and clicking on "Join Explora Club", I confirm I have read the Privacy Policy and Terms & Conditions
I would like to request an Explora Club Status Match. Guests holding loyalty status with other cruise programmes are invited to enjoy equivalent level benefits from their very first journey with us. Please check your inbox to complete the request.
Your Current Points
...
Member since
...
Membership Number
...
User Name
Level
Tier
{levels}
Points
{points}
Explora Club Status Match
Your Privileges & Benefits
Thoughtful Gifts & Surprises
Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
Journey Experience Credit & Value Savings
Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
Pre-journey Privileges & Services
Priority access to the new Journey Collections: You will receive priority access to new journey collections as soon as they become available for reservation.
Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
Priority access to the new Journey Collections: You will receive priority access to new journey collections as soon as they become available for reservation.
Your Privileges & Benefits
Thoughtful Gifts & Surprises
- Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
- Exclusive welcome gift: A welcome gift and personalised note will be waiting in your suite on embarkation day.
- Signature loyalty delight: A delightful surprise will be waiting for you in your suite on embarkation day.
- Birthday surprise: A special birthday surprise, thoughtfully prepared to celebrate your day, awaits you in your suite.
Journey Experience Credit & Value Savings
- Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
- Savings on Explora Journeys merchandise at The Journey boutique: A 5% saving will be automatically applied at checkout with every purchase of Explora Journeys merchandise at The Journey.
- Value savings on future journeys: Enjoy a 5% saving applied to all your future journey reservations.
Pre-journey Privileges & Services
- Priority access to the new journey collections: You will receive priority access to new journey collections as soon as they become available for reservation.
- Priority assistance at the Explora Experience Centre: You will be recognised when contacting the Explora Experience Centre, and receive personalised, priority service.
Exclusive Events
- Exclusive cocktail event with ship leadership: During your journey, you will find a personal invitation in your suite to join a special cocktail event with the ship’s leadership.
- Focus group invite: For journeys featuring focus groups, you will receive an invitation before departure to join this onboard initiative.
Elevated Onboard Services
- Personalised welcome from the General Manager: Our General Manager will extend a warm personal welcome to Explora Club Members.
- Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
- Exclusive welcome gift: A welcome gift and personalised note will be waiting in your suite on embarkation day.
- Signature loyalty delight: A delightful surprise will be waiting for you in your suite on embarkation day.
- Birthday surprise: A special birthday surprise, thoughtfully prepared to celebrate your day, awaits you in your suite.
- Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
- Savings on Explora Journeys merchandise at The Journey boutique: A 5% saving will be automatically applied at checkout with every purchase of Explora Journeys merchandise at The Journey.
- Value savings on future journeys: Enjoy a 5% saving applied to all your future journey reservations.
- Priority access to the new journey collections: You will receive priority access to new journey collections as soon as they become available for reservation.
- Priority assistance at the Explora Experience Centre: You will be recognised when contacting the Explora Experience Centre, and receive personalised, priority service.
- Exclusive cocktail event with ship leadership: During your journey, you will find a personal invitation in your suite to join a special cocktail event with the ship’s leadership.
- Focus group invite: For journeys featuring focus groups, you will receive an invitation before departure to join this onboard initiative.
- Personalised welcome from the General Manager: Our General Manager will extend a warm personal welcome to Explora Club Members.
Your Privileges & Benefits
Thoughtful Gifts & Surprises
- Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
- Exclusive welcome gift: A welcome gift and personalised note will be waiting in your suite on embarkation day.
- Signature loyalty delight: A delightful surprise will be waiting for you in your suite on embarkation day.
- Birthday surprise: A special birthday surprise, thoughtfully prepared to celebrate your day, awaits you in your suite.
- A surprise ritual or signature gift: As your journey comes to a close, a thoughtful surprise awaits in your suite - a curated gift designed to nurture your well-being and carry the spirit of Explora Journeys with you.
Journey Experience Credit & Value Savings
- Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
- Savings at The Journey boutique: When you shop at The Journey boutique, a 5% saving is automatically applied at checkout.
- Value savings on future journeys: Enjoy a 5% saving applied to all your future journey reservations.
Pre-journey Privileges & Services
- Priority access to the new Journey Collections: You will receive priority access to new journey collections as soon as they become available for reservation.
- Priority assistance at the Explora Experience Centre: You will be recognised when contacting the Explora Experience Centre, and receive personalised, priority service.
Exclusive Events
- Exclusive cocktail event with ship leadership: During your journey, you will find a personal invitation in your suite to join a special cocktail event with the ship’s leadership.
- Focus group invite: For journeys featuring focus groups, you will receive an invitation before departure to join this onboard initiative.
Elevated Onboard Services
- Personalised welcome from the General Manager: Our General Manager will extend a warm personal welcome to Explora Club Members.
- Additional complimentary laundry bag: Your first laundry bag used onboard will be complimentary and won’t be charged to your account.
- Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
- Exclusive welcome gift: A welcome gift and personalised note will be waiting in your suite on embarkation day.
- Signature loyalty delight: A delightful surprise will be waiting for you in your suite on embarkation day.
- Birthday surprise: A special birthday surprise, thoughtfully prepared to celebrate your day, awaits you in your suite.
- A surprise ritual or signature gift: As your journey comes to a close, a thoughtful surprise awaits in your suite - a curated gift designed to nurture your well-being and carry the spirit of Explora Journeys with you.
- Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
- Savings at The Journey boutique: When you shop at The Journey boutique, a 5% saving is automatically applied at checkout.
- Value savings on future journeys: Enjoy a 5% saving applied to all your future journey reservations.
- Priority access to the new Journey Collections: You will receive priority access to new journey collections as soon as they become available for reservation.
- Priority assistance at the Explora Experience Centre: You will be recognised when contacting the Explora Experience Centre, and receive personalised, priority service.
- Exclusive cocktail event with ship leadership: During your journey, you will find a personal invitation in your suite to join a special cocktail event with the ship’s leadership.
- Focus group invite: For journeys featuring focus groups, you will receive an invitation before departure to join this onboard initiative.
- Personalised welcome from the General Manager: Our General Manager will extend a warm personal welcome to Explora Club Members.
- Additional complimentary laundry bag: Your first laundry bag used onboard will be complimentary and won’t be charged to your account.
Your Privileges & Benefits
Thoughtful Gifts & Surprises
- Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
- Exclusive welcome gift: A welcome gift and personalised note will be waiting in your suite on embarkation day.
- Signature loyalty delight: A delightful surprise will be waiting for you in your suite on embarkation day.
- Birthday surprise: A special birthday surprise, thoughtfully prepared to celebrate your day, awaits you in your suite.
- A surprise ritual or signature gift: As your journey comes to a close, a thoughtful surprise awaits in your suite - a curated gift designed to nurture your well-being and carry the spirit of Explora Journeys with you.
Journey Experience Credit & Value Savings
- Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
- Savings at The Journey boutique: When you shop at The Journey boutique, a 5% saving is automatically applied at checkout.
- Value savings on future journeys: Enjoy a 5% saving applied to all your future journey reservations.
- 100 Journey Experience Credit for Ocean Wellness experiences: You are invited to reserve Ocean Wellness experiences prior to their journey, with payment to be settled onboard using their 100 Journey Experience Credits (JECs).
- 100 Journey Experience Credit for Destination Experiences: You are invited to reserve Destination Experiences while onboard, with payment to be settled using their 100 Journey Experience Credits (JECs).
Pre-journey Privileges & Services
- Priority access to the new Journey Collections: You will receive priority access to new journey collections as soon as they become available for reservation.
- Priority assistance at the Explora Experience Centre: You will be recognised when contacting the Explora Experience Centre, and receive personalised, priority service.
Exclusive Events
- Exclusive cocktail event with ship leadership: During your journey, you will find a personal invitation in your suite to join a special cocktail event with the ship’s leadership.
- Focus group invite: For journeys featuring focus groups, you will receive an invitation before departure to join this onboard initiative.
Elevated Onboard Services
- Personalised welcome from the General Manager: Our General Manager will extend a warm personal welcome to Explora Club Members.
- Daily complimentary laundry bag: All laundry bags used onboard are complimentary, with a limit of one per day.
- Behind-the-scenes bridge tour: While onboard, you may have the opportunity to participate in a behind-the-scenes tour of the ship’s bridge, by reserving through Guest Services onboard, subject to availability.
- Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
- Exclusive welcome gift: A welcome gift and personalised note will be waiting in your suite on embarkation day.
- Signature loyalty delight: A delightful surprise will be waiting for you in your suite on embarkation day.
- Birthday surprise: A special birthday surprise, thoughtfully prepared to celebrate your day, awaits you in your suite.
- A surprise ritual or signature gift: As your journey comes to a close, a thoughtful surprise awaits in your suite - a curated gift designed to nurture your well-being and carry the spirit of Explora Journeys with you.
- Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
- Savings at The Journey boutique: When you shop at The Journey boutique, a 5% saving is automatically applied at checkout.
- Value savings on future journeys: Enjoy a 5% saving applied to all your future journey reservations.
- 100 Journey Experience Credit for Ocean Wellness experiences: You are invited to reserve Ocean Wellness experiences prior to their journey, with payment to be settled onboard using their 100 Journey Experience Credits (JECs).
- 100 Journey Experience Credit for Destination Experiences: You are invited to reserve Destination Experiences while onboard, with payment to be settled using their 100 Journey Experience Credits (JECs).
- Priority access to the new Journey Collections: You will receive priority access to new journey collections as soon as they become available for reservation.
- Priority assistance at the Explora Experience Centre: You will be recognised when contacting the Explora Experience Centre, and receive personalised, priority service.
- Exclusive cocktail event with ship leadership: During your journey, you will find a personal invitation in your suite to join a special cocktail event with the ship’s leadership.
- Focus group invite: For journeys featuring focus groups, you will receive an invitation before departure to join this onboard initiative.
- Personalised welcome from the General Manager: Our General Manager will extend a warm personal welcome to Explora Club Members.
- Daily complimentary laundry bag: All laundry bags used onboard are complimentary, with a limit of one per day.
- Behind-the-scenes bridge tour: While onboard, you may have the opportunity to participate in a behind-the-scenes tour of the ship’s bridge, by reserving through Guest Services onboard, subject to availability.
Your Privileges & Benefits
Thoughtful Gifts & Surprises
- Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
- Exclusive welcome gift: A welcome gift and personalised note will be waiting in your suite on embarkation day.
- Signature loyalty delight: A delightful surprise will be waiting for you in your suite on embarkation day.
- Birthday surprise: A special birthday surprise, thoughtfully prepared to celebrate your day, awaits you in your suite.
- A surprise ritual or signature gift: As your journey comes to a close, a thoughtful surprise awaits in your suite - a curated gift designed to nurture your well-being and carry the spirit of Explora Journeys with you.
Journey Experience Credit & Value Savings
- Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
- Savings at The Journey boutique: When you shop at The Journey boutique, a 5% saving is automatically applied at checkout.
- Value savings on future journeys: Enjoy a 5% saving applied to all your future journey reservations.
- 100 Journey Experience Credit for Ocean Wellness experiences: You are invited to reserve Ocean Wellness experiences prior to their journey, with payment to be settled onboard using their 100 Journey Experience Credits (JECs).
- 100 Journey Experience Credit for Destination Experiences: You are invited to reserve Destination Experiences while onboard, with payment to be settled using their 100 Journey Experience Credits (JECs).
- Complimentary week-long journey for two* (Ocean Suite): *Upon reaching 400 sailed nights, you will be invited via email to enjoy a complimentary one-week Ocean Suite journey for two, after which you may contact the Explora Experience Centre to learn more and reserve your journey.
Pre-journey Privileges & Services
- Priority access to the new Journey Collections: You will receive priority access to new journey collections as soon as they become available for reservation.
- Priority assistance at the Explora Experience Centre: You will be recognised when contacting the Explora Experience Centre, and receive personalised, priority service.
- Private transfer to port: You are entitled to a complimentary private transfer to the port on embarkation day. Prior to your journey, you will receive an email requesting your arrival details. Once submitted, the Explora Experience Centre will coordinate the transfer and provide a confirmation.
- Complimentary suite upgrade (Owner's Residence excluded): When reserving your next journey, you can select a higher-category suite at the same fare as your original choice. The upgraded suite option will automatically appear during the reservation process.
- Exclusive Embarkation Area: On embarkation day, you are welcomed with seamless priority access through a dedicated area at the cruise terminal. This includes an exclusive luggage drop-off area and a reserved seating and check-in space, ensuring a smooth and comfortable start to the Journey at every port of embarkation.
Exclusive Events
- Exclusive cocktail event with ship leadership: During your journey, you will find a personal invitation in your suite to join a special cocktail event with the ship’s leadership.
- Focus group invite: For journeys featuring focus groups, you will receive an invitation before departure to join this onboard initiative.
- Complimentary culinary experience: The selected culinary experience (for example Chef’s Kitchen, The Art of Mixologist, fine beverage tastings and more) may be requested directly onboard through the dining reservations desk.
- President Journey experience: You will have the opportunity to reserve an exclusive journey with the President of Explora Journeys onboard.
Elevated Onboard Services
- Personalised welcome from the General Manager: Our General Manager will extend a warm personal welcome to Explora Club Members.
- Daily complimentary laundry bag: All laundry bags used onboard are complimentary, with a limit of one per day.
- Behind-the-scenes bridge tour: While onboard, you may have the opportunity to participate in a behind-the-scenes tour of the ship’s bridge. Reservations can be made directly through Guest Services onboard, subject to availability.
- Private shopping advisor: This service can be requested directly onboard through Guest Services. You will enjoy a private in-boutique experience, guided by a dedicated personal shopper who will assist you in discovering exclusive pieces tailored to your style and preferences.
- Personalised welcome on board: A personalised welcome letter will be waiting in your suite.
- Exclusive welcome gift: A welcome gift and personalised note will be waiting in your suite on embarkation day.
- Signature loyalty delight: A delightful surprise will be waiting for you in your suite on embarkation day.
- Birthday surprise: A special birthday surprise, thoughtfully prepared to celebrate your day, awaits you in your suite.
- A surprise ritual or signature gift: As your journey comes to a close, a thoughtful surprise awaits in your suite - a curated gift designed to nurture your well-being and carry the spirit of Explora Journeys with you.
- Exclusive access to Explora Club Member offers: You will receive a dedicated newsletter featuring the latest offers and benefits curated especially for Explora Club Members.
- Savings at The Journey boutique: When you shop at The Journey boutique, a 5% saving is automatically applied at checkout.
- Value savings on future journeys: Enjoy a 5% saving applied to all your future journey reservations.
- 100 Journey Experience Credit for Ocean Wellness experiences: You are invited to reserve Ocean Wellness experiences prior to their journey, with payment to be settled onboard using their 100 Journey Experience Credits (JECs).
- 100 Journey Experience Credit for Destination Experiences: You are invited to reserve Destination Experiences while onboard, with payment to be settled using their 100 Journey Experience Credits (JECs).
- Complimentary week-long journey for two* (Ocean Suite): *Upon reaching 400 sailed nights, you will be invited via email to enjoy a complimentary one-week Ocean Suite journey for two, after which you may contact the Explora Experience Centre to learn more and reserve your journey.
- Priority access to the new Journey Collections: You will receive priority access to new journey collections as soon as they become available for reservation.
- Priority assistance at the Explora Experience Centre: You will be recognised when contacting the Explora Experience Centre, and receive personalised, priority service.
- Private transfer to port: You are entitled to a complimentary private transfer to the port on embarkation day. Prior to your journey, you will receive an email requesting your arrival details. Once submitted, the Explora Experience Centre will coordinate the transfer and provide a confirmation.
- Complimentary suite upgrade (Owner's Residence excluded): When reserving your next journey, you can select a higher-category suite at the same fare as your original choice. The upgraded suite option will automatically appear during the reservation process.
- Exclusive Embarkation Area: On embarkation day, you are welcomed with seamless priority access through a dedicated area at the cruise terminal. This includes an exclusive luggage drop-off area and a reserved seating and check-in space, ensuring a smooth and comfortable start to the Journey at every port of embarkation.
- Exclusive cocktail event with ship leadership: During your journey, you will find a personal invitation in your suite to join a special cocktail event with the ship’s leadership.
- Focus group invite: For journeys featuring focus groups, you will receive an invitation before departure to join this onboard initiative.
- Complimentary culinary experience: The selected culinary experience (for example Chef’s Kitchen, The Art of Mixologist, fine beverage tastings and more) may be requested directly onboard through the dining reservations desk.
- President Journey experience: You will have the opportunity to reserve an exclusive journey with the President of Explora Journeys onboard.
- Personalised welcome from the General Manager: Our General Manager will extend a warm personal welcome to Explora Club Members.
- Daily complimentary laundry bag: All laundry bags used onboard are complimentary, with a limit of one per day.
- Behind-the-scenes bridge tour: While onboard, you may have the opportunity to participate in a behind-the-scenes tour of the ship’s bridge. Reservations can be made directly through Guest Services onboard, subject to availability.
- Private shopping advisor: This service can be requested directly onboard through Guest Services. You will enjoy a private in-boutique experience, guided by a dedicated personal shopper who will assist you in discovering exclusive pieces tailored to your style and preferences.
Points History
No journeys available
Journey [0]
Points earned:
Departure date:
| Activity | Spent | Points received |
|---|---|---|
Manage Membership
If you wish to opt out of your Explora Club Membership, you will forfeit all exclusive privileges, benefits, and member offers. Please confirm your opt-out request below:
I confirm that I have read and understood the Terms & Conditions, and I acknowledge that I will not longer be a Member of Explora Club and its associated privileges and benefits.
Explora Club Opt Out
By Opting out, you confirm that you have read and understand the Terms & Conditions.
You acknowledge that this action is irrevessible and that you will lose all progress in the Explora Club Loyalty Programme, including earned rewards, benefits, and Exclusive offers.
Help & Support
Faq
For any questions not covered here our Travel Ambassadors will be delighted to assist you. Contact us