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Manage and personalise your journey with My Explora.

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Manage and personalise your journey with My Explora.

Culinary Experience
Drinks
What is your alcohol policy?

Alcoholic drinks in any form will not be served to minors during the journey.
The drinking age onboard is either 18 or 21 dependent on sailing region.

When sailing from a North American Port or based in that region (Canada, US, Caribbean, Central America) we apply the 21-year age limit regardless of the nationality of the guest.

For all other worldwide itineraries, we will apply the 18-year age limit.

Example, for a journey commencing in Europe and ending in Canada or the US it would be 18-year age limit, for the journey in reverse it would be 21-year age limit.

We will not change the drinking age mid journey; it applies for the entire journey.

Which beverages are free?

We offer an extensive menu of premium beverages complimentary to our guests in all bar and dining outlets.  There is a list of superior wines and beverages available to purchase.

Can I bring my own drinks or spirits onboard?

If you would like to bring your own drinks / spirits with you this is possible.

Do premium drinks include non-alcoholic options?

We offer a wide range of different alcoholic and non-alcoholic drinks onboard included in your journey fare.

Food specialties
Do dinners vary depending on the Journey?

The menus we offer in Emporium Marketplace, Fil Rouge, Med Yacht Club and Anthology restaurants will continuously evolve depending on the region we are sailing in.

I only eat kosher or halal food; will you be able to offer it during my Journey?

We support a range of different diets and preferences including Kosher and Halal Raw proteins (but no prepacked cooked food)   and we ask that you make this request at the time of booking your journey to ensure we have adequate stock onboard (preferably with 03 months’ notice or more).

Do you have a caviar tasting?

We do have Caviar on the menus in Fil Rouge, Sakura, Marble, and Anthology Restaurant.

Reservation
Are restaurant reservations required?

Reservations are required for Sakura, Marble & Co. Grill and Anthology. Emporium Marketplace operates on a free-seating basis and does not require reservations. Fil Rouge and Med Yacht Club are open seating; reservations are not required but are recommended to avoid disappointment.

When can I make dining reservations?

Reservations can be made prior to embarkation through My Explora App or the My Account section of the website, according to suite category:

  • Ocean Suites: 75 days before sailing
  • Ocean Penthouses: 90 days before sailing
  • Ocean Residences: 120 days before sailing
  • Owner's Residences: 180 days before sailing

Reservations may also be arranged onboard at the Dining Reservations Desk on Deck 5.

How many restaurant reservations can I make before embarkation?

Guests may make up to two dining reservations prior to embarkation, one each for Sakura and Marble & Co. Grill. While reservations are not required for Fil Rouge and Med Yacht Club, they are recommended. Emporium Marketplace operates on a free-seating basis and does not require reservations. Additional dining reservations can be arranged onboard at the Dining Reservations Desk on Deck 5. Every effort will be made to accommodate more than one reservation per speciality restaurant; however, this may not always be possible on voyages with higher guest occupancy. Reservations for Anthology can be made either before embarkation or once onboard.

Can I make more than one reservation at the same restaurant?

Every effort will be made to accommodate requests for multiple reservations at the same restaurant. However, repeat reservations may be limited to ensure all guests have the opportunity to enjoy each dining experience during their Journey.

Can dining reservations be changed or cancelled?

Prior to embarkation, reservations may be modified through My Explora App or by contacting an Explora Journeys Ambassador or your preferred Travel Advisor. Once onboard, our Dining Reservations team on Deck 5 will be pleased to assist with any changes, subject to availability.

How long will my table be held if I am running late?

Reservations will be held for 15 minutes. If you arrive later than this, our Hosts will be pleased to assist with arranging an alternative dining time, subject to availability.

Can I reserve a table for a group?

Yes. Group dining reservations can be arranged. Please contact your Travel Advisor or an Explora Journeys Ambassador for assistance prior to your Journey, or the Dining Reservations team onboard on Deck 5.

Are dining tables and seating times assigned?

At Sakura, Marble & Co. Grill and Anthology, dining tables and reservation times are assigned. Fil Rouge and Med Yacht Club offer open seating, with tables assigned on entry. Emporium Marketplace operates on a free-seating basis.

Can I request a specific table or seating location?

Our team will do their utmost to accommodate seating preferences, including quieter locations, wherever possible. Specific table requests are subject to availability at the time of dining.

Special Request
I want to be seated in a quiet location is this possible?

Seating is based on 'first come first served' basis in our open seating restaurants and all specific requests will be accommodated subject to availability.

General Information
How many bars are there?

We offer a selection of fourteen indoor and outdoor bar and lounge venues around the ship.

Do the restaurants have tables for two?

There are different table configurations available in our dining venues including tables for two.

Will there be set dining hours for lunch and dinner?

We have varying hours for our breakfast, lunch and dinner services in different dining venues ensuring that we accommodate all our guests' preferences.

How many restaurants do you have?

There are six different restaurants onboard with dining available in another three (Cream Café, In suite dining and Explora Lounge) venues around the ship.

Where are the restaurants located?

Our dining venues are located on decks 4, 5 and 11.

What is the earliest time I can have breakfast, can I get a cup of coffee at 4am?

In-Suite Dining is available 24 hours a day and our Crema Café operates throughout the day from approximately 6:30 in the morning till 19:00

Will you be serving afternoon tea onboard, what type of tea is it, high tea, British tea, American?

Afternoon tea will be served in the Explora Lounge every day except for turnaround day between 16:00- 17:00

We will serve high quality Swiss loose leaf and bag teas.

Is food delivery available onboard?

There is a full In-Suite Dining menu available 24 hours a day.

What are the opening hours of the different restaurants?

Our opening hours vary depending on whether we are in port or at sea.  Typically, our dining services are available from 6:00 till late every day.

Breakfast                   07:00-10.00am

Lunch                         12.00 -14.00

Teatime                     16.00- 17.00

Explora Lounge        11:00 am- 02:00 am

Dinner                       18.30-21.00

In suite dining available 24 hours  

Where can I find the menu offered onboard?

Once finalised we will have sample menus available on our website.

Can I have a snack outside of meal times?

There are several locations offering dining service around the ship between 6:00 and 23:00 and of course In-Suite Dining is available 24 hours a day.

Will the restaurants be open for lunch during the embarkation day?

Lunch will be served in Emporium Marketplace restaurant on the embarkation day.

How do I let you know about my dietary restrictions?

This information is collected when making your booking and can be added prior to your journey.  You can also inform us when you arrive onboard.

What gluten free products do you have?

We consider our company as Gluten Conscious

We cater to guests with gluten conscious requirements, and we request that guests advise any specific preferences at the time of booking.

Do you offer vegetarian or plant-based menu ?

Our Head of Culinary is specialized within this field and is creating exceptional plant based and vegetarian dishes.

May I make reservations in the speciality restaurants prior to embarkation?

We offer the opportunity to book your dining venue before boarding however we restrict the pre-reservations to one per venue.

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