A cruise insurance plan created for Explora Journeys guests sailing on a luxury cruise. It protects your trip investment before and during your Journey, and through to your return home when travel arrangements are reserved with Explora Journeys — with cover for trip cancellation and interruption, medical and dental care, emergency assistance and transport, baggage and travel delays, with 24/7 global assistance wherever you are.

Travel insurance is a personal choice, but we recommend considering covering your Journey with Explora Journeys to help protect against unexpected events and any associated costs. These include illness or injury before or during your cruise, a change to your plans, or lost or delayed baggage, and medical care while travelling may not be covered by your regular health insurance. 

Explora Journeys Global Protection is designed to help protect against these situations, with cover for trip cancellation and interruption, medical and dental care, emergency assistance and transport, baggage and travel delays. You can add the plan to your cruise reservation up to your Final Payment date. Please refer to the plan documents for full details.

The plan covers the eligible components purchased through Explora Journeys and included in the insured trip value, such as your cruise fare and, where applicable, hotels, transfers and air arrangements. Independently arranged travel and other extras are not automatically included. Please refer to the plan documents for full details.

The plan is available to eligible guests who are resident in the United States and book a luxury cruise with Explora Journeys.

The plan provides cover to eligible guests included in the same reservation and reported to the insurer. Children aged 17 and under may be covered at no additional charge when travelling on a cruise with one or more accompanying adults who have purchased the plan, subject to the applicable plan terms.

Key benefits for your cruise include:

•  Trip cancellation — up to 100% of your trip cost, up to $100,000

•  Trip interruption — up to 100% of your trip cost

•  Medical & dental care — up to $100,000 ($500 emergency dental) 

•  Emergency assistance, transport & repatriation — up to $100,000

•  Baggage — up to $4,000 for loss, and $1,000 cover for delays

•  Travel delay — up to $600

•  24/7 global assistance — help whenever and wherever you need it 

All limits shown apply per reservation. Full cover, limits and conditions are set out in the plan's ‘Why Buy’ and Terms & Conditions. Cover and conditions differ for Washington State residents — please see your plan documents.

Pre-existing medical conditions may be covered if the plan is purchased for your cruise before, or within 24 hours after, your Final Payment, provided all other applicable requirements are met. This 24-hour window applies to pre-existing medical condition cover only. Requirements vary by state, so please review the applicable plan documents.

The price depends on the value of your cruise and is displayed at the time of reservation, before you confirm.

You can add the plan to your cruise reservation up to your Final Payment date — no later than 90 days before departure for all other suite categories, or 150 days for Ocean Residenc

• While reserving — directly within the reservation process;
• After reserving — through your My Explora area, the Explora Experience Center, or your trusted Travel Advisor.

In all cases, the plan must be added by your Final Payment date.

Yes, as long as your Final Payment date has not yet passed. You can add the plan through My Explora, the Experience Center, or your trusted Travel Advisor.

Simply select your State of Residence when adding the plan, so the correct cover and price are applied.

If some guests on your reservation are Washington State residents and others are not, the plan cannot be added online. Please contact the Explora Experience Center and we will be glad to arrange it for you.

If your reservation changes after the plan has been purchased, the relevant reservation and insurance information may need to be updated. Any change to the insured trip cost, coverage or premium is subject to the applicable plan terms and acceptance by the insurer. 

Yes. You may cancel the plan for a full refund within 10 days (California, New York and Washington) or 15 days (all other states) of purchase, provided you have not filed a claim and your cruise has not yet started.

Call Generali Global Assistance on 800-905-3886 — available 24 hours a day, 7 days a week. Simply quote your reservation reference, and the team will assist you with help while travelling or with a claim.

In your My Explora area: you'll find confirmation of your cover, a summary of your benefits, and your documents to download.