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Manage and personalise your journey with My Explora.

Sign In to Your My Explora Account

Manage and personalise your journey with My Explora.

Global Protection Plan for your Journey

Explora Journeys Global Insurance offers comprehensive coverage and support for eligible US residents, providing peace of mind for unexpected events. Travel insurance is available to add to your reservation through your personal account.

Key Benefits

Full Journey Protection

Cancellation and interruption up to $100,000

Baggage Protection

Damaged or lost: up to $4,000*
Delayed: up to $1,000*

Medical & Dental Care

Medical coverage: up to $100,000**
Dental care: up to $500**

24/7 Global Assistance

One number, anywhere in the world

Repatriation & Evacuation

Arranged and covered up to $100,000***

Every Guest Covered

Extended to all guests in your suite

*Damaged or lost: up to $1,000 
Delayed: up to $100

**Medical coverage: up to $75,000 
Dental care: up to $500

***Arranged and covered up to $75,000

More Details
How does the Free Look period work?

We are committed to providing the best possible service. That’s why, if you need to cancel your plan, you may do so and receive a full refund of your plan cost as long as you cancel your plan within the free look period and have not filed a claim or departed on your trip. Free look periods are 10 days in length for residents of California, New York, and Washington and 15 days in length for residents of all other states. Please refer to your state-specific Plan Documents for the length of the free look period within your state of residence.

What assistance and support services are included?
  • 24 Hour Travel Assistance
    These services offer on-the-spot and immediate assistance with unexpected problems during your trip. Travel assistance is available 24/7 for help anytime, any place while traveling.

  • Concierge Services
    Includes pre-trip assistance and help with: scheduling golf tee times; ticketing for entertainment and other special events; making restaurant, airline, and rental car reservations; and more.
Are pre-existing medical conditions covered?

Pre-Existing Conditions may be covered if this plan is purchased prior to or within 24-hours of final payment, provided other terms and requirements are met. Requirements vary by state, please click here for complete plan details.

Coverage Questions?

Call Generali Global Assistance 800-905-3886 reference plan code GR452 (Washington Residents) GR453 (US) or

The plan cost includes the travel insurance premium and assistance service fee. Plan coverages are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231, for the operating name used in certain states, and other important information about the Travel Insurance & Assistance Services Plan, please see Important Disclosures.