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Luxury Hotels
Luxury Hotels & Bespoke Hotel Arrangements
Which Pre- & Post-Journey Hotel Stays does Explora Journeys offer?

Our global partnerships with leading hoteliers enable us to offer personalised accommodations at our port destination cities for any duration. Explora Journeys offers two distinct services for guests wishing to stay at a hotel before or after their Journey: Luxury Hotels & Transfers and Bespoke Hotel Arrangements. Carefully review the inclusions for each type of service to choose the one that best suits your needs.

What is the difference between Luxury Hotels & Transfers and Bespoke Hotel Arrangements?

Luxury Hotels & Transfers is a comprehensive offering designed to ensure a seamless Journey for our guests. It includes hotel accommodation, breakfast (exceptions may apply), applicable taxes and fees, luggage assistance at the airport and hotel, as well as transfers between the airport, hotel, and port. 

Bespoke Hotel Arrangements, instead, offer a highly personalised and flexible experience for guests. You can select accommodations tailored to your preferences, including hotel category and location. Please note that this option excludes taxes, local fees, transfers, breakfast (if booked without) and luggage assistance at the airport or hotel. 

Where can I find the Pre- & Post-Journey Hotel Stays provided by Explora Journeys?

Please contact your preferred Travel Advisor or our Explora Experience Centre for information about our Pre-& Post-Journey Hotel Stays.

Additional Hotel Stay Benefits – Ocean Residences
Are Ocean Residence guests entitled to any Pre- & Post-Journey Hotel Stays?

Only guests staying in an Owner's Residence are entitled to one complimentary pre- or post-Journey hotel night (where applicable, conditions apply). It is recommended that the reservation of the complimentary pre- or post-Journey hotel night is done at the same time of the reservation. Guests can reserve additional nights through Explora Journeys (additional charges apply).

Where do I reserve my complimentary pre- or post-Journey hotel night (Owner's Residence only)?

To reserve your complimentary pre- or post-Journey hotel night (one night included), please contact our Explora Experience Centre or your preferred Travel Advisor.

We reserve a Journey and under the same booking number we have two different suite categories, including an Owner’s Residence. Do we all receive the special hotel benefit included in the Owner’s Residence category?

No, it is not possible to extend the benefits to guests on the same reservation but with a different suite category.

Will I receive compensation for unused benefits?

Refunds will not be given for unused or partially used services or in case of deviations of the itinerary (late embarkation / early disembarkation) chosen by the guests.

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