You will be asked to provide these details during the booking process and also during the check-in process.

To facilitate an expedited check-in process, please ensure that you have checked in online in advance.  The documents required for check-in are your passport, credit card, and your booking reference.

It is mandatory to have valid documentation prior to your embarkation.  Guests without a valid passport will be denied embarkation.

Explora Journeys cannot accommodate guests who will be more than 23 weeks and 6 days pregnant at any time during the Journey. If a guest is less than 23 weeks and 6 days pregnant at any point during the Journey, they will need to provide a letter from their obstetrician confirming the expected due date, that the pregnancy is low-risk, and that they are fit to travel without immediate access to specialised obstetric or neonatal care.

If a guest has already booked and does not meet this requirement, they should contact their Travel Advisor or email guestcare@explorajourneys.com.   Explora Journeys reserves the right to refuse boarding rights to any guest who appears to be in an advanced state of pregnancy or who does not provide the medical certificate and shall have no liability in respect of such refusal.

Passport, visa, and health requirements—including inoculations—vary by destination and are subject to change. It is entirely the responsibility of each guest or their Travel Advisor to ensure that all necessary and valid travel documents are obtained and available for the Journey, including compliance with immigration and health regulations at each port of call. Guests are particularly asked to ensure they embark with multi-entry visas, if their Journey itinerary requires this. Guests without proper documentation will be denied boarding, and no refund will be issued. 

Please note: The Company is not responsible if guests are denied embarkation due to missing or non-compliant immigration requirements. Additionally, passports must be valid for at least six months beyond the completion date of the Journey.

We strongly recommend that all guests secure comprehensive travel insurance from the time of booking through to the completion of their Journey. This should include coverage for Journey cancellation, medical assistance and expenses, as well as loss or damage to luggage.