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Terms & Conditions

Exquisite Dining at Sea

INTRODUCTION

Explora S.A., a Swiss company with registered offices at Avenue Eugène-Pittard, 16, 1206 Geneva (Switzerland), registered with the Chamber of Commerce of Geneva under the official registration number CHE 315.766.578, (hereinafter referred to as the "Explora Journeys”) is glad to launch a special promotion dedicated to guests making new journey bookings on journeys departing from 14 October 2024 onwards*. 

ELIGIBLE GUESTS

Any guests who make a new journey booking with Explora Journeys between 1 October and 20 November 2024** on journeys departing from 14 October 2024 onwards*. 

BENEFITS OF THE PROMOTION

The guests benefit from journey fare value savings and receive a complimentary dinner in the Anthology restaurant for all guests (1st, 2nd, 3rd or 4th) occupying the suite (s) booked. The dinner in the Anthology restaurant includes the Wine Pairing selection and / or non alcoholic beverages.  

This promotion applies to any new journey bookings made with Explora Journeys between 1 October and 20 November 2024** on journeys departing from 14 October 2024 onwards*.

BOOKING PROCESS 

Once the new booking and the first payment have been made, guests can go to ‘My Account’ on the website to select their preferred date and time for dining in Anthology, contact their preferred Travel Advisor or contact the Explora Experience Centre to have an Ambassador assist with their reservation. The Anthology booking must be made before departure and the reservation will show as included in the guest confirmation.

DATA PROTECTION 

Explora Journeys is resolutely committed to guaranteeing its customers’ privacy and further information on our data processing activities can be found on our website in the privacy section and in the custom privacy notice of the specific data processing activity, if applicable.

For any data protection queries you may have, please contact our Data Protection Officer at the following email address: privacy@explorajourneys.com.  

TERMS AND CONDITIONS

The offer is for new journey bookings only and applies to the journey fare only and is not applicable to any pre / post-journey hotels and transfers, destination experiences or onboard paid experiences.  The offer is combinable with the Tempting Deposit Reduction (10% Reduced Deposit), Journey Together, Journey Together Gathering, Extended Journeys*, Back-to-Back, Journeys for Solo Travellers, Additional Guests and Younger Travellers (3rd and 4th guest fares), Consortia Amenities, TLN Direct Mail offer, American Express offers and Onboard Booking savings.  There is one Anthology dinner per guest per booking regardless if guests are booked on Extended Journeys or with Back-to-Back bookings.  It is not combinable with any other offer or reduced fare programmes.  Offer may be withdrawn at any time. 

*Select Journeys are excluded from this promotion including: 

EXPLORA II 13 May 2025 13 night journey from Barcelona to Monte Carlo 

EXPLORA II 13 May 2025 20 night journey Barcelona round trip

EXPLORA II 20 May 2025   7 night journey Civitavecchia (Rome) round trip 

EXPLORA II 21 May 2025   5 night journey in Monte Carlo 

EXPLORA II 21 May 2025 12 night journey from Monte Carlo to Barcelona 

Explora Journeys reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Promotion. Explora Journeys Booking Terms and Conditions, available at https://explorajourneys.com/ or from your Travel Advisor, shall fully apply to all bookings. 

For specific information on the journeys included in this promotion, please contact your preferred travel advisor, visit our website, www.explorajourneys.com or contact one of our Explora Experience Centre Ambassadors on 1 833 925 1567 (US & Canada), 0800 031 8935 (UK), 1 800 595 257 (Australia), +41 43 508 6478 (International) or send an email to contact@explorajourneys.com

**Promotion end date and time: 

  • 19 November at 22:00 US Pacific Time   

  • 20 November at 01:00 US Eastern Time; 06:00 UK Time; 07:00 Central European Time

America’s Cup Welcome Benefit

INTRODUCTION

Explora S.A., a Swiss company with registered offices at Avenue Eugène-Pittard, 16, 1206 Geneva (Switzerland), registered with the Chamber of Commerce of Geneva under the official registration number CHE 315.766.578, (hereinafter referred to as the "Explora Journeys”) is glad to launch a special promotion dedicated to guests who visited the Explora Journeys’ stand during the America’s Cup and registered their interest before making new bookings on an available journey from 4 September 2024. 

ELIGIBLE GUESTS

Any guests who visited the Explora Journeys’ stand during the America’s Cup and who registered their interest.   

BENEFITS OF THE PROMOTION

This Journey Experience Credit (JEC)* promotion applies to any new bookings made with Explora Journeys in any suite category within two weeks of the “America’s Cup Welcome Benefit” being issued and applies to all available journeys sailing from 4 September 2024. 

The value of the Journey Experience Credit (JEC)* is EUR 250 per person (1st and 2nd guests in the suite) and can be used towards all onboard experiences including dining experiences, the ultra-exclusive selection of wines, cocktails and beverages, our collection of Destination Experiences, treatments at Ocean Wellness – The Spa, curated shopping at The Journey, as well as towards onboard suite upgrades.

BOOKING PROCESS 

In order to benefit from this promotion, eligible guests** can book either through their preferred travel advisor or our Explora Experience Centre team of Ambassadors and request that the offer code ‘ACRV’ be applied to their booking. 

DATA PROTECTION 

Explora Journeys is resolutely committed to guaranteeing its customers’ privacy and further information on our data processing activities can be found on our website in the privacy section and in the custom privacy notice of the specific data processing activity, if applicable.

For any data protection queries you may have, please contact our Data Protection Officer at the following email address: privacy@explorajourneys.com.  

TERMS AND CONDITIONS

*The Journey Experience Credit (JEC) applies to the suite and once per booking per person (1st and 2nd guests in the suite) regardless of the Journey duration and number of continuous journeys booked. The JEC is applied against charges appearing on the guests’ folio during the booked journey and it has no redeemable cash value if unused.  The JEC is not applicable towards purchases made in the luxury mono-brand shops (Rolex, Cartier, Piaget, Panerai, Buccellati), as casino credits or advances, cash withdrawals, gratuities, donations to the MSC Foundation, and donations to the Host lifestyle fund.  The JEC full amount must be used by 18:00 on the final night of the journey and any portion remaining will be forfeited. Additional terms and conditions may apply. 

**The offer is exclusively for the recipient of this communication and is non-transferrable.  If the eligible guest is cancelled from the booking, the “ACRV” benefit no longer applies to the booking.  The offer is for new bookings only and is not applicable to any pre / post-journey hotels and transfers or destination experiences.  The offer is combinable with Explora Early Booking Benefit, Unique Escapes, Penthouse Dream, Tempting Deposit Reduction (10% Reduced Deposit), Solo Traveller fares, Additional Guests and Younger Travellers (3rd and 4th guest fares), Consortia Amenities, Extended Journeys and Back-to-Back.  It is not combinable with any other offers or reduced fare programmes. The offer is applicable to all suite categories. The offer may be withdrawn at any time. 

Explora Journeys reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Promotion. Explora Journeys Booking Terms and Conditions, available at https://explorajourneys.com/ or from your Travel Advisor, shall fully apply to all bookings.  

For any other information, please contact your Travel Advisor, visit our website, www.explorajourneys.com  or contact one of our Explora Experience Centre Ambassadors on 1 833 925 1567 (US & Canada), 0800 031 8935 (UK), 1800 595 257 (Australia) or +41 43 508 6478 (International) or send an email to contact@explorajourneys.com. 

Kurier Freizeit.live Welcome Benefit

INTRODUCTION

Explora S.A., a Swiss company with registered offices at Avenue Eugène-Pittard, 16, 1206 Geneva (Switzerland), registered with the Chamber of Commerce of Geneva under the official registration number CHE 315.766.578, (hereinafter referred to as the "Explora Journeys”) is glad to launch a special promotion dedicated to guests who attended the Kurier Freizeit.live event on 21 September 2024. 

ELIGIBLE GUESTS

Any guests who attended the Kurier Freizeit.live event on 21 September 2024. 

BENEFITS OF THE PROMOTION

This Journey Experience Credit (JEC)* promotion applies to any new bookings made with Explora Journeys in any suite category within two weeks of the “Kurier Freizeit.live event Welcome Benefit” being issued and applies to all available journeys sailing from 21 September 2024. 

The value of the Journey Experience Credit (JEC)* is EUR 250 per person (1st and 2nd guests in the suite) and can be used towards all onboard experiences including dining experiences, the ultra-exclusive selection of wines, cocktails and beverages, our collection of Destination Experiences, treatments at Ocean Wellness – The Spa, curated shopping at The Journey, as well as towards onboard suite upgrades.

BOOKING PROCESS 

In order to benefit from this promotion, eligible guests** can book either through their preferred travel advisor or our Explora Experience Centre team of Ambassadors and request that the offer code ‘KURIERWELCOME’ be applied to their booking. 

DATA PROTECTION 

Explora Journeys is resolutely committed to guaranteeing its customers’ privacy and further information on our data processing activities can be found on our website in the privacy section and in the custom privacy notice of the specific data processing activity, if applicable.

For any data protection queries you may have, please contact our Data Protection Officer at the following email address: privacy@explorajourneys.com.  

TERMS AND CONDITIONS

*The Journey Experience Credit (JEC) applies to the suite and once per booking per person (1st and 2nd guests in the suite) regardless of the Journey duration and number of continuous journeys booked. The JEC is applied against charges appearing on the guests’ folio during the booked journey and it has no redeemable cash value if unused.  The JEC is not applicable towards purchases made in the luxury mono-brand shops (Rolex, Cartier, Piaget, Panerai, Buccellati), as casino credits or advances, cash withdrawals, gratuities, donations to the MSC Foundation, and donations to the Host lifestyle fund.  The JEC full amount must be used by 18:00 on the final night of the journey and any portion remaining will be forfeited. Additional terms and conditions may apply. 

**The offer is exclusively for the recipient of this communication and is non-transferrable.  If the eligible guest is cancelled from the booking, the “KURIERWELCOME” benefit no longer applies to the booking.  The offer is for new bookings only and is not applicable to any pre / post-journey hotels and transfers or destination experiences.  The offer is combinable with Unique Escapes, Penthouse Dream, Tempting Deposit Reduction (10% Reduced Deposit), Solo Traveller fares, Additional Guests and Younger Travellers (3rd and 4th guest fares), Consortia Amenities, Extended Journeys and Back-to-Back.  It is not combinable with any other offers or reduced fare programmes. The offer is applicable to all suite categories. The offer may be withdrawn at any time. 

Explora Journeys reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Promotion. Explora Journeys Booking Terms and Conditions, available at https://explorajourneys.com/ or from your Travel Advisor, shall fully apply to all bookings.  

For any other information, please contact your Travel Advisor, visit our website, www.explorajourneys.com  or contact one of our Explora Experience Centre Ambassadors on 1 833 825 1567 (US & Canada), 0800 031 8935 (UK), 1800 595 257 (Australia) or +41 43 508 6478 (International) or send an email to contact@explorajourneys.com. 

American Express Exclusive Offer

INTRODUCTION

Explora S.A., a Swiss company with registered offices at Avenue Eugène-Pittard, 16, 1206 Geneva (Switzerland), registered with the Chamber of Commerce of Geneva under the official registration number CHE 315.766.578, (hereinafter referred to as the "Explora Journeys”) is glad to launch a special promotion dedicated to guests making new bookings on all available journeys sailing from 14 October 2024*.

ELIGIBLE GUESTS

Any guests who make a new booking with Explora Journeys between 7 October and 18 November 2024 on all available journeys sailing from 14 October 2024*.

BENEFITS OF THE PROMOTION

Guests shall receive a “American Express Exclusive Offer” on their journey fare with Explora Journeys when booking any suite category.  

The value of the Journey Experience Credit (JEC)** varies depending on the suite category booked:

Ocean Terrace and Ocean Grand Terrace Suites:

Single Occupancy: 75

Double Occupancy: 150

Ocean Penthouses Suites:

Single Occupancy: 150

Double Occupancy: 300

Ocean Residences Suites:

Single Occupancy: 350

Double Occupancy: 700

The Journey Experience Credit (JEC)** is for the first and second guests in the suite and can be used towards all onboard experiences including dining experiences, the ultra-exclusive selection of wines, cocktails and beverages, our collection of Destination Experiences, treatments at Ocean Wellness – The Spa, curated shopping at The Journey, as well as towards onboard suite upgrades.

This promotion applies to any new bookings made with Explora Journeys 7 October and 18 November 2024 on all available journeys sailing from 14 October 2024*.

DATA PROTECTION

Explora Journeys is resolutely committed to guaranteeing its customers’ privacy and further information on our data processing activities can be found on our website in the privacy section and in the custom privacy notice of the specific data processing activity, if applicable. 

For any data protection queries you may have, please contact our Data Protection Officer at the following email address: privacy@explorajourneys.com. 

TERMS AND CONDITIONS

The offer is for new bookings only and applies to the journey fare only and is not applicable to any pre / post-journey hotels and transfers, destination experiences or onboard paid experiences.  The offer is combinable with the Tempting Deposit Reduction (10% Reduced Deposit), Journeys for Solo Travellers, Additional Guests and Younger Travellers (3rd and 4th guest fares), American Express Cruise Privilege Programme benefits, Grand & Extended Journeys and Back-to-Back for 2024 journeys.  It is not combinable with any other offer or reduced fare programmes.  The offer is applicable to all suite categories. Offer may be withdrawn at any time.  

*Select Journeys are excluded from this promotion including:  

EXPLORA II 13 May 2025 13 night journey from Barcelona to Monte Carlo

EXPLORA II 13 May 2025 20 night journey Barcelona round trip

EXPLORA II 20 May 2025     7 night journey Civitavecchia (Rome) round trip

EXPLORA II 21 May 2025     5 night journey in Monte Carlo  

EXPLORA II 21 May 2025   12 night journey from Monte Carlo to Barcelona

**The Journey Experience Credit (JEC) applies to the 1st and 2nd guest in the suite and once per booking per suite regardless of the duration and number of continuous journeys booked.  The JEC is applied against charges appearing on the guests’ folio during the booked journey and it has no redeemable cash value if unused.  The JEC is not applicable towards purchases made in the luxury mono-brand shops (Rolex, Cartier, Piaget, Panerai, Buccellati), as casino credits or advances, cash withdrawals, gratuities, donations to the MSC Foundation, and donations to the Host lifestyle fund.  The JEC full amount must be used by 18:00 on the final night of the journey and any portion remaining will be forfeited. Additional terms and conditions may apply.

Explora Journeys reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Promotion. Explora Journeys Booking Terms and Conditions, available at https://explorajourneys.com/ or from your Travel Advisor, shall fully apply to all bookings. 

For specific information on the journeys included in this promotion, please contact your preferred travel advisor, visit our website: www.explorajourneys.com or contact one of our Explora Experience Centre Ambassadors on 1 833 925 1567 (US & Canada), 0800 031 8935 (UK), 1 800 595 257 (Australia), +41 43 508 6478 (International) or by emailing: contact@explorajourneys.com

TLN Direct Mail Exclusive Benefit

INTRODUCTION

Explora S.A., a Swiss company with registered offices at Avenue Eugène-Pittard, 16, 1206 Geneva (Switzerland), registered with the Chamber of Commerce of Geneva under the official registration number CHE 315.766.578, (hereinafter referred to as the "Explora Journeys”) is glad to launch a special promotion dedicated to guests making new bookings on all available journeys.

ELIGIBLE GUESTS

Any guests who make a new booking with Explora Journeys between 9 October and 22 November 2024 on all available journeys sailing from 14 October 2024*. 

BENEFITS OF THE PROMOTION

Guests shall receive a “TLN Direct Mail Exclusive Benefit” on their journey fare with Explora Journeys when booking any suite category.  

The value of the Journey Experience Credit (JEC)** varies depending on the suite category booked:

Ocean Terrace and Ocean Grand Terrace Suites:

Single Occupancy: 75

Double Occupancy: 150

Ocean Penthouses Suites:

Single Occupancy: 150

Double Occupancy: 300

Ocean Residences Suites:

Single Occupancy: 350

Double Occupancy: 700

The Journey Experience Credit (JEC)** is for the first and second guests in the suite and can be used towards all onboard experiences including dining experiences, the ultra-exclusive selection of wines, cocktails and beverages, our collection of Destination Experiences, treatments at Ocean Wellness – The Spa, curated shopping at The Journey, as well as towards onboard suite upgrades.

This promotion applies to any new bookings made with Explora Journeys 9 October and 22 November 2024 on all available journeys sailing from 14 October 2024*.

DATA PROTECTION

Explora Journeys is resolutely committed to guaranteeing its customers’ privacy and further information on our data processing activities can be found on our website in the privacy section and in the custom privacy notice of the specific data processing activity, if applicable. 

For any data protection queries you may have, please contact our Data Protection Officer at the following email address: privacy@explorajourneys.com. 

TERMS AND CONDITIONS

The offer is for new bookings only and applies to the Journey Experience Credit only and is not applicable to any pre / post-journey hotels and transfers, destination experiences or onboard paid experiences.  The offer is combinable with the Tempting Deposit Reduction (10% Reduced Deposit), Journeys for Solo Travellers, Additional Guests and Younger Travellers (3rd and 4th guest fares), Grand & Extended Journeys, Back-to-Back and Consortia amenities for 2024 journeys.  It is not combinable with any other offer or reduced fare programmes.  The offer is applicable to all suite categories. Offer may be withdrawn at any time.  

*Select Journeys are excluded from this promotion including:  

EXPLORA II 13 May 2025 13 night journey from Barcelona to Monte Carlo

EXPLORA II 13 May 2025 20 night journey Barcelona round trip

EXPLORA II 20 May 2025     7 night journey Civitavecchia (Rome) round trip

EXPLORA II 21 May 2025     5 night journey in Monte Carlo  

EXPLORA II 21 May 2025   12 night journey from Monte Carlo to Barcelona

**The Journey Experience Credit (JEC) applies to the 1st and 2nd guest in the suite and once per booking per suite regardless of the duration and number of continuous journeys booked.  If the guest is travelling as a Solo Traveller, the JEC applies to the 1st guest only.  The JEC is applied against charges appearing on the guests’ folio during the booked journey and it has no redeemable cash value if unused.  The JEC is not applicable towards purchases made in the luxury mono-brand shops (Rolex, Cartier, Piaget, Panerai, Buccellati), as casino credits or advances, cash withdrawals, gratuities, donations to the MSC Foundation, and donations to the Host lifestyle fund.  The JEC full amount must be used by 18:00 on the final night of the journey and any portion remaining will be forfeited. Additional terms and conditions may apply.

Explora Journeys reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Promotion. Explora Journeys Booking Terms and Conditions, available at https://explorajourneys.com/ or from your Travel Advisor, shall fully apply to all bookings. 

For specific information on the journeys included in this promotion, please contact your preferred travel advisor, visit our website: www.explorajourneys.com or contact one of our Explora Experience Centre Ambassadors on 1 833 925 1567 (US & Canada), 0800 031 8935 (UK), 1 800 595 257 (Australia), +41 43 508 6478 (International) or by emailing: contact@explorajourneys.com

Discerning Traveller Savings

INTRODUCTION

Explora S.A., a Swiss company with registered offices at Avenue Eugène-Pittard, 16, 1206 Geneva (Switzerland), registered with the Chamber of Commerce of Geneva under the official registration number CHE 315.766.578, (hereinafter referred to as the "Explora Journeys”) is glad to launch a special promotion dedicated to guests making new bookings on select journeys*.

 

ELIGIBLE GUESTS

Any guests who make a new booking with Explora Journeys between 3 October and 18 November 2024 on select journeys*.

 

BENEFITS OF THE PROMOTION

Guests shall receive 10% “Discerning Traveller Savings” on their journey fare with Explora Journeys when booking an Ocean Terrace Suite, Ocean Grand Terrace Suite or Ocean Penthouse category.  

This promotion applies to any new bookings made with Explora Journeys between 3 October and 18 November 2024 on select journeys*.

 

DATA PROTECTION

Explora Journeys is resolutely committed to guaranteeing its customers’ privacy and further information on our data processing activities can be found on our website in the privacy section and in the custom privacy notice of the specific data processing activity, if applicable.

For any data protection queries you may have, please contact our Data Protection Officer at the following email address: privacy@explorajourneys.com. 

 

TERMS AND CONDITIONS

The offer is for new bookings only and applies to the journey fare only and is not applicable to any pre / post-journey hotels and transfers, destination experiences or onboard paid experiences.  The offer is combinable with the Tempting Deposit Reduction (10% Reduced Deposit), Extended Journeys, Back-to-Back, Journeys for Solo Travellers, American Express Cruise Privilege Programme benefits and Consortia Amenities.  It is not combinable with any other offer or reduced fare programmes.  The offer is only applicable to OT1, OT2, OT3, OT4, GT, PH, DP, PP and GP Suite Categories. Offer may be withdrawn at any time.  

Explora Journeys reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Promotion. Explora Journeys Booking Terms and Conditions, available at https://explorajourneys.com/ or from your Travel Advisor, shall fully apply to all bookings. 

*Select journeys are excluded from this offer and for specific information on the journeys included in this promotion, please contact your preferred travel advisor, visit our website, www.explorajourneys.com or contact one of our Explora Experience Centre Ambassadors on 1 833 925 1567 (US & Canada) or send an email to contact@explorajourneys.com.

Waived Solo Traveller Supplement

INTRODUCTION

Explora S.A., a Swiss company with registered offices at Avenue Eugène-Pittard, 16, 1206 Geneva (Switzerland), registered with the Chamber of Commerce of Geneva under the official registration number CHE 315.766.578, (hereinafter referred to as the "Explora Journeys”) is glad to offer a benefit dedicated to bookings by guests undertaking an Ocean Journey solo or those who simply prefer to enjoy a suite to themselves on select journeys*.

 

ELIGIBLE GUESTS

Any guests who make a new booking with Explora Journeys for a solo occupancy Ocean Terrace, Ocean Grand Terrace or Ocean Penthouse suite between 9 October and 20 November 2024** on select journeys*.

 

BENEFITS OF THE PROMOTION

Guests enjoying their suite solo can book any Ocean Terrace, Ocean Grand Terrace or Ocean Penthouse suite with a 0% single supplement above our current per person fare between 9 October and 20 November 2024** on select journeys*.

Our “Waived Solo Traveller Supplement” applies to any Ocean Terrace, Ocean Grand Terrace or Ocean Penthouse suite category on select journeys* and is subject to availability.

Taxes, fees and port charges are paid for one guest only.

 

DATA PROTECTION

Explora Journeys is resolutely committed to guaranteeing its customers’ privacy and further information on our data processing activities can be found on our website in the privacy section and in the custom privacy notice of the specific data processing activity, if applicable.

For any data protection queries you may have, please contact our Data Protection Officer at the following email address: privacy@explorajourneys.com. 

 

TERMS AND CONDITIONS

The offer is for new bookings only and applies to the journey fare only and is not applicable to any pre / post-journey hotels and transfers, destination experiences or onboard paid experiences.  The offer is combinable with the Tempting Deposit Reduction (10% Reduced Deposit), Extended Journeys, Back to Back, American Express Cruise Privilege Programme benefits and Consortia Amenities savings.  It is not combinable with any other offer or reduced fare programmes.  

Explora Journeys reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Promotion. Explora Journeys Booking Terms and Conditions, available at https://explorajourneys.com/ or from your Travel Advisor, shall fully apply to all bookings. 

*Select journeys are excluded from this offer and for specific information on the journeys included in this promotion, please see the list of included journeys or contact your preferred travel advisor, visit our website, www.explorajourneys.com or contact one of our Explora Experience Centre Ambassadors on 1 833 925 1567 (US & Canada) or send an email to contact@explorajourneys.com.