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cancellation-policy - Do all guests need to enter their full legal names exactly as on their passport/ID?
Yes. All guest names must be entered exactly as they appear on the official travel document (passport or government-issued ID). This includes full first name, middle names if applicable, and last name. Any discrepancies can lead to check-in delays, denied boarding, or additional amendment fees.
Explora Club Benefits
Explora Club
Our Loyalty Programme
Explora Club Membership unlocks exclusive privileges elevating every moment of your Journey with us.
By selecting this and clicking on "Join Explora Club", I confirm I have read the Privacy Policy and Terms & Conditions
I would like to request an Explora Club Status Match. Guests holding loyalty status with other cruise programmes are invited to enjoy equivalent level benefits from their very first journey with us. Please check your inbox to complete the request.
- Personalised welcome on board
- Exclusive access to Explora Club Member offers
- President’s Journey experience
- 5% savings on Explora Journeys merchandise
- 5% savings on future Journeys
- Exclusive cocktail event with ship leadership
- 5% savings at The Journey boutique
- Invitations to select guest insight discussions
- Additional complimentary laundry bag
- 100 Journey Experience Credits for Destination Experiences
- 100 Journey Experience Credit for Ocean Wellness
- Daily complimentary laundry bag
- Complimentary week-long Journey for two
- Complimentary suite upgrade
- Complimentary culinary experience
Explora Club
Our Loyalty Programme
Explora Club Membership unlocks exclusive privileges elevating every moment of your Journey with us.
By selecting this and clicking on "Join Explora Club", I confirm I have read the Privacy Policy and Terms & Conditions
I would like to request an Explora Club Status Match. Guests holding loyalty status with other cruise programmes are invited to enjoy equivalent level benefits from their very first journey with us. Please check your inbox to complete the request.
Your Current Points
...
Member since
...
Membership Number
...
User Name
Level
Tier
{levels}
Points
{points}
Explora Club Status Match
Guests holding loyalty status with another eligible cruise loyalty programme can enjoy equivalent level benefits from your very first Journey with us.
Your Rewards & Benefits
Thoughtful gifts & surprises
Thoughtful gifts & surprises
- Personalised welcome on board
Journey enhancements & value savings
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
Pre-Journey benefits & services
Pre-Journey benefits & services
- Dedicated Explora Club Members area
Exclusive events
Exclusive events
- President’s Journey experience
Thoughtful gifts & surprises
- Personalised welcome on board
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
Pre-Journey benefits & services
- Dedicated Explora Club Members area
Exclusive events
- President’s Journey experience
Your Rewards & Benefits
Thoughtful gifts & surprises
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Silver level
- Signature loyalty delight
- Birthday surprise
Journey enhancements & value savings
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings on Explora Journeys merchandise at The Journey boutique
- 5% Explora Club Member Benefit savings on future Journeys
Pre-Journey benefits & services
Pre-Journey benefits & services
- Dedicated Explora Club Members area
- Priority assistance at the Explora Experience Centre
Exclusive events
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Silver level
- Signature loyalty delight
- Birthday surprise
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings on Explora Journeys merchandise at The Journey boutique
- 5% Explora Club Member Benefit savings on future Journeys
Pre-Journey benefits & services
- Dedicated Explora Club Members area
- Priority assistance at the Explora Experience Centre
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
Your Rewards & Benefits
Thoughtful gifts & surprises
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Gold level
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift
Journey enhancements & value savings
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings at The Journey boutique except Encore by Explora Journeys
- 5% Explora Club Member Benefit savings on future Journeys
Pre-Journey benefits & services
Pre-Journey benefits & services
- Dedicated Explora Club Members area
- Priority assistance at the Explora Experience Centre
Exclusive Events
Exclusive Events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
Elevated onboard services
Elevated onboard services
- Additional complimentary laundry bag (max one per Journey)
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Gold level
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings at The Journey boutique except Encore by Explora Journeys
- 5% Explora Club Member Benefit savings on future Journeys
Pre-Journey benefits & services
- Dedicated Explora Club Members area
- Priority assistance at the Explora Experience Centre
Exclusive Events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
Elevated onboard services
- Additional complimentary laundry bag (max one per Journey)
Your Rewards & Benefits
Thoughtful gifts & surprises
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Platinum level
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift
Journey enhancements & value savings
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings at The Journey boutique (except Encore by Explora Journeys)
- 5% Explora Club Member Benefit savings on future Journeys
- 100 Journey Experience Credits for Ocean Wellness experiences
- 100 Journey Experience Credits for Destination Experiences
Pre-Journey benefits & services
Pre-Journey benefits & services
- Dedicated Explora Club Members area
- Priority assistance at the Explora Experience Centre
Exclusive events
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
Elevated onboard services
Elevated onboard services
- Daily complimentary laundry bag (max one per day)
- Behind-the-scenes Bridge tour – upon availability
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Platinum level
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings at The Journey boutique (except Encore by Explora Journeys)
- 5% Explora Club Member Benefit savings on future Journeys
- 100 Journey Experience Credits for Ocean Wellness experiences
- 100 Journey Experience Credits for Destination Experiences
Pre-Journey benefits & services
- Dedicated Explora Club Members area
- Priority assistance at the Explora Experience Centre
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
Elevated onboard services
- Daily complimentary laundry bag (max one per day)
- Behind-the-scenes Bridge tour – upon availability
Your Rewards & Benefits
Thoughtful gifts & surprises
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Diamond level
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift
Journey enhancements & value savings
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings at The Journey boutique (except Encore by Explora Journeys)
- 5% Explora Club Member Benefit savings on future Journeys
- 100 Journey Experience Credits for Ocean Wellness experiences
- 100 Journey Experience Credits for Destination Experiences
- Complimentary week-long Journey for two* (Ocean Suite)
Pre-Journey benefits & services
Pre-Journey benefits & services
- Dedicated Explora Club Member area
- Priority assistance at the Explora Experience Centre
- Private transfer to port
- Complimentary suite upgrade (Owner’s Residences excluded)
- Private seating area with refreshments at embarkation (where available)
Exclusive events
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
- Complimentary culinary experience (e.g. Chef’s Kitchen)
Elevated onboard services
Elevated onboard services
- Daily complimentary laundry bag (max one per day)
- Behind-the-scenes Bridge tour - upon availability
- Private shopping advisor
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Diamond level
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings at The Journey boutique (except Encore by Explora Journeys)
- 5% Explora Club Member Benefit savings on future Journeys
- 100 Journey Experience Credits for Ocean Wellness experiences
- 100 Journey Experience Credits for Destination Experiences
- Complimentary week-long Journey for two* (Ocean Suite)
Pre-Journey benefits & services
- Dedicated Explora Club Member area
- Priority assistance at the Explora Experience Centre
- Private transfer to port
- Complimentary suite upgrade (Owner’s Residences excluded)
- Private seating area with refreshments at embarkation (where available)
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
- Complimentary culinary experience (e.g. Chef’s Kitchen)
Elevated onboard services
- Daily complimentary laundry bag (max one per day)
- Behind-the-scenes Bridge tour - upon availability
- Private shopping advisor
Points History
No journeys available
Journey [0]
Points earned:
Departure date:
| Activity | Spent | Points received |
|---|---|---|
Manage Membership
If you wish to opt out of your Explora Club Membership, you will forfeit all exclusive rewards, benefits, and member offers. Please confirm your opt-out request below:
I confirm that I have read and understood the Terms & Conditions, and I acknowledge that I will not longer be a Member of Explora Club and its associated rewards and benefits.
Explora Club Opt Out
By Opting out, you confirm that you have read and understand the Terms & Conditions.
You acknowledge that this action is irrevessible and that you will lose all progress in the Explora Club Loyalty Programme, including earned rewards, benefits, and Exclusive offers.
Help & Support
Faq
For any questions not covered here our Travel Ambassadors will be delighted to assist you. Contact us