Rewards & Benefits
Our Loyalty Programme
Explora Club
Being an Explora Club Member unlocks exclusive rewards, elevating every moment of your Journey with us.
Thoughtful Gifts & Surprises
Small moments of quiet delight to make each Journey feel personal and memorable.
Journey Enhancements & Value Savings
Meaningful rewards and exclusive savings, designed to enhance your time both onboard and ashore.
Pre-Journey Benefits & Services
Priority access and personalised support, ensuring a seamless experience from the very first moment.
Exclusive Events
Intimate gatherings and hosted moments, offering opportunities to connect with like-minded travellers in memorable ways.
Elevated Onboard Services
Enhanced comfort and personal touches throughout your stay, crafted to enrich every day of your Journey.
Thoughtful gifts & surprises
- Personalised welcome on board
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
Pre-Journey benefits & services
- Dedicated area in My Explora
Exclusive events
- President’s Journey experience
1 - 5,000 points
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Silver level
- Signature loyalty delight
- Birthday surprise
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings on Explora Journeys merchandise at The Journey boutique
- 5% Explora Club Member Benefit savings on future Journeys
Pre-Journey benefits & services
- Dedicated area in My Explora
- Priority assistance at the Explora Experience Centre
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
5,001 - 20,000 points
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Gold level
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings at The Journey boutique Except Encore by Explora Journeys
- 5% Explora Club Member Benefit savings on future Journeys
Pre-Journey benefits & services
- Dedicated area in My Explora
- Priority assistance at the Explora Experience Centre
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
Elevated onboard services
- Additional complimentary laundry bag (max one per Journey)
20,001 - 50,000 points
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Platinum level
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings at The Journey boutique - Except Encore by Explora Journeys
- 5% Explora Club Member Benefit savings on future Journeys
- 100 Journey Experience Credits for Ocean Wellness experiences
- 100 Journey Experience Credits for Destination Experiences
Pre-Journey benefits & services
- Dedicated area in My Explora
- Priority assistance at the Explora Experience Centre
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
Elevated onboard services
- Daily complimentary laundry bag (max one per day)
- Behind the scenes bridge tour - upon availability
50,001 + points
The pinnacle of Explora Club Membership, the Diamond level honours your continued Journey with us, an achievement unlocking exceptional rewards.
Thoughtful gifts & surprises
- Personalised welcome on board
- One-time welcome gift upon reaching the Diamond level
- Signature loyalty delight
- Birthday surprise
- A surprise ritual or signature gift
Journey enhancements & value savings
- Exclusive access to Explora Club Member offers
- Explora Club Referral Programme rewards and additional points
- 5% savings at The Journey boutique - Except Encore by Explora Journeys
- 5% Explora Club Member Benefit savings on future Journeys
- 100 Journey Experience Credits for Ocean Wellness experiences
- 100 Journey Experience Credits for Destination Experiences
- Complimentary week-long Journey for two* (Ocean Suite)
Pre-Journey benefits & services
- Dedicated area in My Explora
- Priority assistance at the Explora Experience Centre
- Private transfer to port
- Complimentary suite upgrade (Owner's Residence excluded)
- Private seating area with refreshments at embarkation
(where available)
Exclusive events
- Exclusive cocktail event with ship leadership
- Invitations to select guest insight discussions
- President’s Journey experience
- Complimentary culinary experience (e.g. Chef’s Kitchen)
Elevated onboard services
- Daily complimentary laundry bag (max one per day)
- Behind the scenes bridge tour - upon availability
- Private shopping advisor
Nights at Sea
Additional points
Your loyalty and passion for exploration deserve to be recognised, wherever your Journey has taken you.
A more personal way to begin your Explora Journeys experience, with rewards and thoughtful touches from the start.
For each successful referral:
- Your referred guest receives 200 Future Journey Credits to use on their first reservation, along with 500 Explora Club points after their first Journey
- You receive 200 FJC once they embark, along with 500 Explora Club points after their Journey.
How may we assist you?
Discover answers to common queries or connect with our team for personalised support.
Terms & Conditions apply.
