No. The Complimentary Shared Shuttle service is only available within the advertised operating hours.
No. The Complimentary Shared Shuttle Service operates between designated pick-up and drop-off points only.
Uber and other ride sharing services are not permitted to operate pick-ups in Monaco, but operate from the Nice airport.
If your arrival or departure falls outside the Complimentary Shared Shuttle Service operating hours, the Complimentary Shared Shuttle Service will not be available. You will need to arrange your own transportation, such as a taxi, at your own expense.
Yes, the Complimentary Shared Shuttle Service is free of charge.
No, pre-reservation is not mandatory but is strongly recommended.
To ensure proper coordination and a smooth transfer experience.
You can reserve and provide your travel details through our Explora Journeys Experience Centre or your preferred Travel Advisor.
Please provide:
Flight details are mandatory to reserve the Complimentary Shared Shuttle Service from / to the Airport.
Please provide:
Desired drop-off location (disembarkation) and/or pick-up location (embarkation) and time.
Vehicle type and size depend on the destination.
Language skills may vary depending on the driver.
Accessible transportation is limited and must be pre-reserved at least one month in advance. For assistance, please contact our Guest Care Team at the following email address: guestcare@explorajourneys.com
NB: The use of a wheelchair or mobility scooter is mandatory to qualify for this service. For mobility scooters, dimensions and weight must also be provided.
You must be able to board independently (5–6 steps) and use foldable mobility equipment.
No. The service is complimentary.
Yes, once reserved.
A premium paid transfer service between Nice Côte d’Azur Heliport and Monaco Port and vice versa.
Flight, ground transportation between Monaco Heliport and Monaco Port or Nice Heliport and the airport departure terminal, and Meet & Greet services.
NB: If you arrive by air at Nice Airport, you will be met in the arrivals hall by Explora Journeys hosts located at a designated desk and will be escorted to the helicopter provider’s location. If you arrive by other means, please proceed to Terminal 1 arrivals hall (between doors A1 and A2), where Explora Journeys hosts will welcome you at a designated desk, before escorting you to the helicopter provider’s location.
No. This is an additional paid service.
Approximately 7 minutes.
Limited to the maximum capacity per helicopter (five guests).
Yes. Luggage is limited based on aircraft capacity. Guests can bring in total: two carry-on bags 35 x 35 x 25 cm and two suitcases 50 x 74 x 25 cm.
Yes. Under two years, they can sit on their parent’s lap with safety belt. No special child rates apply.
Yes, at Nice Heliport there are border police checks. Transfer to helipad is approx. 20–30 minutes.
Please inform Explora Journeys. Rebooking is subject to availability.
You will be offered either a refund, rescheduled flight or credit (valid for 1 year)
Please note that the helicopter service is managed by a third-party operator, and all decisions related to refunds or rebooking are subject to their policies and discretion. For full details on the helicopter transfer delays and cancellation policy, please refer to the terms and conditions on our website.
Immediate payment is required at reservation.
Yes, same guidelines as the Complimentary Shuttle Service, however, changes are subject to availability, and no refund is given nor for modifications or cancellations.
No. 100% non-refundable from the moment of payment.
Yes. Please follow operator safety and dangerous goods policies – Please contact our Explora Experience Centre for clarifications.
Yes, depending on availability and flight operations.
Disembarkation:
Embarkation:
Disembarkation:
Embarkation:
Yes, guests who book their own transportation should follow the same procedures.
es, your transportation inclusions for reserving an Ocean Residence remain the same. Please consult here.
There is no strict luggage restriction, however, you are kindly asked to travel with reasonable quantities and to adhere to your airline’s luggage guidelines.
You should consider traffic, customs procedures and transfer duration which may take longer than normal due to the complexity of logistics during the Grand Prix period.
contact@explorajourneys.com